Cross Border Commerce

Cross border commerce remains interesting because there is no big winner yet. Not Amazon. Not Alibaba. The reason is because doing commerce across a border is by its nature political, and hence local.  I’m reminded of a time eBay noticed a high density of orders between the U.S. and Germany. They setup a dedicated shuttle … Read more

Artificial Intelligence

At Shipwire, we would often see businesses start on Kickstarter or Indiegogo, and then migrate into a dozen or more “off-kickstarter” sales channels: setting up their own shopping cart, listing inventory in the Amazon marketplace, eBay, Groupon, marketplaces in Europe and Asia, and then start attending trade shows to find wholesalers to move the product … Read more

Mobile Distribution Centers

Seeing these photos reminds me of a story as told to me by Ivan Hofmann, a former Board member of mine, and a godfather of logistics. Ivan helped start RPS, which became Fedex Ground, and then went on to meet with the US Postmaster General to discuss working together on eCommerce initiatives. I’m imagining this … Read more

Contingency Planning For The Next September 11

Excerpt from Delivering the Goods: The Art of Managing Your Supply Chain (Wiley, 2002) Before moving ahead with any action plan, you need to identify the key risks of moving ahead. These are some questions for your contingency planning, your reality test: What do you do in the event of budget problems or scheduling problems? … Read more

Mapping the Dark Continent

Excerpt from Delivering the Goods: The Art of Managing Your Supply Chain (Wiley, 2002) In 1962 management expert Peter Drucker published a landmark article about business logistics, or distribution as it was then called, in Fortune magazine. It was Drucker’s thesis that the hermetic, promotion-obsessed people who managed and directed the U.S. economy were, for all practical purposes, … Read more

Know Your Customer

Excerpt from Delivering the Goods: The Art of Managing Your Supply Chain (Wiley, 2002) David Kelley, the famed founder of IDEO,America’s largest design and development firm, also heads the product design program at Stanford University. With a reputation as one of the most innovative designers and creative thinkers around today, Kelley seeks to nurture in … Read more

Early Business Logistics: The South Sea Bubble

Excerpt from Delivering the Goods: The Art of Managing Your Supply Chain (Wiley, 2002) Logistics has only recently begun to receive the respect and recognition both it and logisticians deserve. One reason it has take so long for American industry to get with it, logistically, is that much of the growing body of reliable and … Read more

Hiring Tips and Tricks in a Chaotic Job Market

Reprinted from FOXBusiness, November 15, 2011 Hewlett-Packard was founded amidst the depression of 1939, and FedEx delivered its first packages in the recession of 1973. Tough times force a young business to focus on delivering real value to its customers as efficiently as possible and to remain persistently optimistic about the future. But staying upbeat in this current … Read more

How To Run A Staff Meeting

Reprinted from Business Insider, June 1, 2011 As a company founder who has grown into a CEO and manager, I’m constantly adding to my team people with different backgrounds and skill sets, and trying to keep them connected, productive and guided toward a common goal. It’s like herding cats through a maze. To help manage … Read more

Build the Road, So You Don’t Get Stuck

Reprinted from FOXBusiness “Entrepreneur Diary,” May 26, 2010 Over the past few week weeks, there has been quite a bit of road construction down the street from Shipwire. Though I’ve needed to find an alternative route to the office, I can’t help but smile at the thought of the construction. The reason is that it … Read more